Suzana Lotinja
About Suzana Lotinja
Suzana Lotinja is a Support Specialist at ServicePro - A ServiceTitan® Company, where she focuses on resolving financial issues and supply management within a custom ERP solution. She holds a BSc in Natural Sciences with a concentration in Mathematics and Biology from the University of Kragujevac and has contributed to the management of a client base exceeding 20,000 companies since joining the company in 2017.
Work at ServicePro
Suzana Lotinja has been employed at ServicePro, a ServiceTitan® Company, since 2017. In her role as a Support Specialist, she focuses on resolving financial issues and supply management within a server-based custom ERP solution. Her responsibilities include monitoring and maintaining computer systems and networks, ensuring efficient operations for a client base of over 20,000 companies. Lotinja's contributions are vital to the company's support services and client satisfaction.
Education and Expertise
Suzana Lotinja earned her Bachelor of Science in Natural Sciences with a focus on Mathematics and Biology from the University of Kragujevac, where she studied from 2007 to 2012. Prior to her university education, she completed her high school studies at Gimnazija Cacak, specializing in Natural Sciences from 2003 to 2007. This educational background provides her with a strong foundation in analytical and problem-solving skills relevant to her current role.
Background
Suzana Lotinja has a solid educational background in natural sciences, having studied both mathematics and biology. Her academic journey began at Gimnazija Cacak and continued at the University of Kragujevac, where she achieved her degree. Since her graduation, she has developed her career in support services, particularly in managing complex ERP solutions and client relationships.
Contributions to Organizational Strategies
As part of the management team at ServicePro, Suzana Lotinja contributes to the development and implementation of organizational strategies, policies, and practices. Her role involves collaborating with various departments to enhance operational efficiency and support the company's objectives. Lotinja's insights and expertise play a key role in shaping the company's approach to client management and service delivery.