Shana Magner
About Shana Magner
Shana Magner is a Mid Market Account Manager currently working at Fieldwire in Phoenix, Arizona. She has a diverse background in account management and customer service, with previous roles at BlackHawk Industrial and KYOCERA SGS Precision Tools.
Work at Fieldwire
Shana Magner has been serving as a Mid Market Account Manager at Fieldwire since 2022. In this role, she is responsible for managing accounts in the mid-market segment, focusing on customer satisfaction and business growth. Her position is based in Phoenix, Arizona, where she utilizes her extensive experience in account management to drive success for the company.
Previous Experience at BlackHawk Industrial
Prior to her current role, Shana Magner worked at BlackHawk Industrial as an Account Manager from 2018 to 2022. During her four years in this position, she was based in Spokane, Washington. Her responsibilities included managing client relationships and ensuring the delivery of products and services that met customer needs.
Career at KYOCERA SGS Precision Tools
Shana Magner worked as an Assistant Customer Service Manager at KYOCERA SGS Precision Tools from 2012 to 2018. This six-year tenure in Munroe Falls, Ohio, involved overseeing customer service operations and supporting the team in delivering high-quality service to clients.
Educational Background
Shana Magner studied at Walsh University, where she earned a Bachelor in Business Management from 2012 to 2016. Additionally, she attended Hondros College, achieving a Real Estate Salesperson Certification in 2018 after studying Real Estate for 11 months. Her educational background has provided her with a solid foundation in business principles and customer service.
Early Career at P.F. Chang's China Bistro Inc.
Before her roles in account management, Shana Magner worked as a Service Trainer at P.F. Chang's China Bistro Inc. from 2008 to 2012. During her four years in Akron, Ohio, she was responsible for training staff in service protocols and enhancing the overall customer dining experience.