Lucas Femminella
About Lucas Femminella
Lucas Femminella is a Customer Success Manager with extensive experience in consulting and customer relations. He has worked at Cloudgaia and Fielo, contributing to various roles in Brazil and Argentina since 2011.
Work at Fielo
Lucas Femminella has been with Fielo since 2015, initially serving as Consultant Leader and later transitioning to the role of Customer Success Manager in 2017. His tenure at Fielo spans over nine years, during which he has contributed to enhancing customer relationships and ensuring successful implementation of solutions in Rio de Janeiro, Brazil. His role involves overseeing customer success initiatives and leading consulting efforts to optimize client experiences.
Current Position at Cloudgaia
Since 2018, Lucas Femminella has held the position of Lead Consultant at Cloudgaia in San Isidro, Buenos Aires, Argentina. In this role, he is responsible for guiding clients through the implementation of cloud solutions and ensuring they achieve their desired outcomes. His experience in customer success and consulting plays a crucial role in delivering value to Cloudgaia's clientele.
Previous Experience at Valuenet Incentive Solutions
Prior to his current roles, Lucas Femminella worked as a Business Consultant at Valuenet Incentive Solutions from 2011 to 2015 in Brazil. During his four years there, he focused on developing incentive solutions for clients, helping them to enhance their business performance through tailored strategies.
Experience at Avery Dennison
Lucas Femminella worked at Avery Dennison as an Administrator for Salesforce from 2010 to 2011 in Glendale, California, United States. His responsibilities included managing Salesforce operations, which contributed to streamlining processes and improving customer relationship management within the organization.
Education at Universidad Abierta Interamericana
Lucas Femminella studied at Universidad Abierta Interamericana from 2008 to 2013, completing a five-year program. His education provided him with a strong foundation in business principles and practices, which he has applied throughout his career in various consulting and management roles.