Lauren Cannata
About Lauren Cannata
Lauren Cannata is a Manager of Client Success & Enablement at Findem, where she has been employed since 2023. She has a diverse background in customer success, sales, and speech-language pathology, with previous roles at ButterflyMX, WeWork, and Allure Rehabilitation Services.
Current Role at Findem
Lauren Cannata serves as the Manager of Client Success & Enablement at Findem, a position she has held since 2023. In this role, she is responsible for overseeing client success initiatives and enabling effective client engagement strategies. She is also involved in designing and building Findem's external Learning Management System, which aims to enhance the learning experience for clients.
Previous Experience at Findem
Prior to her current role, Lauren held several positions at Findem. She worked as a Senior Customer Success Manager from 2021 to 2022 and as a Team Lead in Customer Success from 2022 to 2023. Her experience at Findem has contributed to her understanding of customer needs and the development of effective success strategies.
Professional Background
Lauren has a diverse professional background with experience in various roles. She worked as a Sales Director at ButterflyMX® from 2019 to 2021 and as a Senior Sales Executive in Strategic Growth at WeWork from 2018 to 2019. Additionally, she has experience in business development as a Business Development Manager at Swing Applications from 2017 to 2018.
Education and Expertise
Lauren holds a Master's Degree in Speech-Language Pathology from the University of Connecticut, where she studied from 2013 to 2015. She also earned a Bachelor's degree in Communication Sciences and Disorders from Penn State University. Her educational background complements her skills in operations, project management, customer success, and learning and development.
Skills and Tools Proficiency
Lauren possesses a wide range of skills relevant to her roles, including operations, forecasting, project management, and customer success. She is proficient in various tools such as Gong, DocuSign, SaaS platforms, Loom, Jira, Monday.com, LucidChart, Miro, and Zendesk. Additionally, she utilizes Thinkific and Notion for learning and development initiatives.