Adam Edwards
About Adam Edwards
Adam Edwards is an In Market Product Manager at FINEOS in Sydney, Australia, with over 17 years of experience in the insurance industry. His background includes roles in claims management, business development, and team leadership, along with a Diploma of Financial Services and a Business Management Certificate.
Work at FINEOS
Adam Edwards has been serving as the In-Market Product Manager at FINEOS since 2017. In this role, he is responsible for overseeing product management activities, ensuring that products meet market needs and align with the company's strategic objectives. His tenure at FINEOS spans over seven years, during which he has contributed to the development and enhancement of insurance solutions tailored for the industry.
Education and Expertise
Adam Edwards studied at the National Insurance Brokers Association (NIBA), where he completed a Diploma of Financial Services in Insurance Broking from 2003 to 2005. He also attended the Australian Institute of Management, earning a Business Management Certificate through a Mini MBA program in 2008. His educational background supports his extensive expertise in the insurance sector, particularly in claims management and product development.
Background in Insurance
Adam Edwards has over 17 years of experience in the insurance industry, with a significant focus on the Group and Wholesale sector for more than a decade. His career includes various roles that encompass claims, business development, general insurance broking, and team management. He has worked for notable organizations, including TAL Life and International Underwriting Services Pty Ltd, where he developed a comprehensive understanding of the insurance landscape.
Professional Experience at TAL Life
At TAL Life, Adam held several key positions, including Business Architect, Head of Group Claims, and contributed to the Claims Transformation Program. He worked from 2010 to 2016, leading the Group Claims team and focusing on operational improvements across all claims functions. His efforts were directed towards aligning the claims strategy with future operating models, enhancing overall efficiency within the organization.
Claims Management Experience
Adam Edwards has a robust background in claims management, having served as Claims Manager at International Underwriting Services Pty Ltd from 2000 to 2010. His experience in this area has equipped him with the skills necessary to deliver optimal solutions to customers while continuously seeking opportunities for improvement. His passion for enhancing customer experiences is evident in his approach to claims and product management.