Akeem Bruce
About Akeem Bruce
Akeem Bruce is an Operation Center Specialist at the Financial Industry Regulatory Authority (FINRA), where he has worked since 2014. He holds a Bachelor's degree in Computer Engineering and a Master's degree in Information Technology Project Management.
Work at FINRA
Akeem Bruce has been employed at the Financial Industry Regulatory Authority (FINRA) since 2014, serving as an Operation Center Specialist. His role involves providing helpdesk support for various systems, including Active Directory and Microsoft Dynamics CRM. He is responsible for monitoring servers and application alerts using tools such as BMC BPPM and Splunk. Additionally, Bruce collaborates with the Configuration Management Database (CMDB) team to ensure that all servers, databases, and applications are accurately recorded and updated in the BMC CMDB.
Education and Expertise
Akeem Bruce holds a Bachelor of Science (BS) degree in Computer Engineering from City Tech, CUNY, which he completed between 2008 and 2013. He furthered his education by obtaining a Master's Degree in Information Technology Project Management from Kaplan University from 2013 to 2015. Additionally, he earned an Associate of Science (AS) degree in Electromechanical Engineering from City Tech, CUNY, from 2008 to 2012. This educational background provides him with a solid foundation in technology and engineering principles.
Previous Work Experience
Before joining FINRA, Akeem Bruce worked as an IT Operations Analyst at Publicis Groupe from 2013 to 2014. His earlier experience includes a role as a Help-Desk Operator Intern at the Research Foundation of The City University of New York in 2013. Additionally, he served as a College Assistant at City University of New York from 2008 to 2013. These positions contributed to his technical skills and understanding of IT operations.
Technical Skills and Responsibilities
In his current role, Akeem Bruce serves as an administrator for the JAMS batching scheduler across multiple environments. He is responsible for maintaining and backing up the Operations Center Wiki page using Confluence. Bruce also monitors server and application alerts using various tools, including NAGIOS Core and Amazon Cloudwatch. His expertise extends to providing support for systems such as Symantec PGP and RSA Secure Login.