Alex Moyer
About Alex Moyer
Alex Moyer is a Help Desk Analyst CAT at FINRA, with a background in client support and team leadership. He has experience in various roles at Cision and has studied Modern Language and Linguistics with a focus on Spanish.
Current Role at FINRA
Alex Moyer serves as a Help Desk Analyst CAT at FINRA, a position he has held since 2020. In this role, he is responsible for providing technical support and assistance to users, ensuring that systems operate efficiently. His expertise contributes to the overall functionality of FINRA's operations.
Previous Experience at Cision
Alex Moyer has extensive experience at Cision, where he held multiple roles. He started as a Client Support Specialist in 2016 for five months, followed by a two-year tenure as a Premier Support Coordinator from 2016 to 2018. He then advanced to the position of Team Lead for MidMarket Support from 2018 to 2020. His responsibilities included managing support teams and enhancing client service processes.
Work History at Oakwood Worldwide and Costco Wholesale
Prior to his roles at Cision, Alex Moyer worked at Oakwood Worldwide as a Client Services Representative for nine months in 2015. He also spent three months as a Seasonal Merchandiser at Costco Wholesale in 2014. These positions provided him with foundational skills in client interaction and service delivery.
Educational Background
Alex Moyer studied at the University of Maryland College Park, where he earned a Bachelor's Degree in Spanish - Language and Linguistics from 2012 to 2014. He also attended the University of Maryland Baltimore County, focusing on Modern Language and Linguistics - Spanish from 2010 to 2012. His educational background supports his professional roles in client services and technical support.