Firework
Firework provides a comprehensive suite of video commerce solutions, including shoppable videos, virtual shopping, and livestreaming, tailored for various industries such as Automobile, Electronics, Beauty, and Fashion.
Services
Firework offers a comprehensive suite of solutions for enhancing the online shopping experience. These include AVA, an AI digital human that interacts with shoppers, Shoppable Video for engaging customers, and One-to-One Virtual Shopping which connects store associates with online customers via live video chat. The company also offers Digital Showroom to recreate the in-store experience online, along with Livestream capabilities to amplify shopping events. Their Creation Studio allows for quick creation of vertical video content, and their Creative Shop provides services such as video production and livestream management.
Industries Served
Firework supports a diverse range of industries with its tailored video commerce solutions. These include the Automobile, Electronics, Beauty, Fashion, Home, and Food-Beverage-CPG sectors. Each industry benefits from Firework's ability to provide enhanced customer engagement through shoppable videos, virtual shopping, and other interactive functionalities.
Platform Integrations
Firework integrates seamlessly with top commerce platforms, making it versatile and easy to use for businesses of all sizes. It provides integrations with Shopify, Salesforce, BigCommerce, Adobe Magento, and WooCommerce. This enables users to leverage existing infrastructure and expand their capabilities with Firework's advanced features.
Security and Compliance
Firework demonstrates a commitment to high standards of information security, availability, confidentiality, and privacy with its SOC 2 Type 2 certification. This certification confirms that Firework adheres to rigorous security practices, ensuring that customer data is protected and managed with integrity.
Creative Shop and Managed Services
Firework's Creative Shop offers video production and livestream management services, providing businesses with expert support in creating engaging content. Additionally, Firework provides managed services including content strategy, creator solutions, short video editing, and livestream production, helping businesses enhance their online presence and customer engagement.