Grant Dickey
About Grant Dickey
Grant Dickey is a Customer Service Representative currently employed at First Farmers Bank & Trust since 2021. He has held various positions in retail and banking, including roles at Shopko and Dollar Tree Stores.
Work at First Farmers Bank & Trust
Grant Dickey has been employed at First Farmers Bank & Trust as a Customer Service Representative since 2021. In this role, he is responsible for assisting customers with their banking needs, providing information about products and services, and ensuring a positive customer experience. His tenure at the bank has allowed him to develop strong relationships with clients and enhance his skills in customer service.
Previous Experience in Retail Management
Prior to his current role, Grant Dickey worked in various positions in retail management. He served as a Store Manager at Dollar Tree Stores from 2020 to 2021, where he oversaw store operations and staff management for 10 months. Additionally, he held multiple roles at Shopko, including Merchandise Supervisor for 3 months in 2017, Assistant Store Manager from 2017 to 2019, and Customer Service Specialist from 2015 to 2017. These experiences contributed to his expertise in customer service and retail operations.
Banking Experience at The Fountain Trust Company
Grant Dickey gained valuable banking experience at The Fountain Trust Company. He worked as a Personal Banker from 2019 to 2020, where he assisted customers with their banking transactions and financial needs for one year. He then transitioned to the role of Head Branch Teller for 6 months in 2020, managing teller operations and ensuring efficient service delivery in Rockville, Indiana.
Career Progression in Customer Service
Grant Dickey's career reflects a steady progression in customer service roles across various industries. Starting as a Customer Service Specialist at Shopko, he developed foundational skills in customer interaction. His subsequent positions, including Assistant Store Manager and Store Manager, further enhanced his leadership and operational skills. This diverse background has equipped him with the ability to effectively address customer needs in his current role at First Farmers Bank & Trust.