First Stop Health
First Stop Health offers telemedicine services including Virtual Urgent Care, Virtual Primary Care, and Virtual Mental Health, providing 24/7 access to board-certified doctors via app, website, or phone.
Telemedicine Services Offered by First Stop Health
First Stop Health offers a comprehensive range of telemedicine services, including Virtual Urgent Care, Virtual Primary Care, and Virtual Mental Health. These services provide 24/7 access to board-certified doctors through their app, website, or phone. Patients can connect to doctors in under 7 minutes for conditions such as sinus infections, coughs, sore throats, urinary tract infections, skin rashes, and earaches. Virtual Primary Care includes urgent care, preventive care, and chronic care management, while Virtual Mental Health services focus on short-term, solution-based counseling.
Accessibility and Patient Experience at First Stop Health
First Stop Health stands out for its patient-centric approach, offering no-cost virtual care services provided by employers. These services run outside the traditional medical plan and do not generate claims. Patients enjoy quick connection times and a high level of satisfaction, reflected in a Net Promoter Score (NPS) of +79 for patients. The company ensures seamless access through user-friendly platforms, providing immediate medical consultations round-the-clock.
Company Growth and Recognitions
First Stop Health has achieved significant recognition and growth, highlighted by its inclusion in Inc. Magazine’s 5000 Fastest Growing Companies List and Crain’s Chicago Business Fast 50. In 2023, the company celebrated one year of offering Virtual Primary Care and won the Well-Being Trailblazer Award. With a 46% revenue growth driven by the adoption of Virtual Primary Care and the ongoing need for mental health services, the company continues to expand its impact.
Investment and Financial Performance
First Stop Health received a notable investment from Sverica Capital Management, supporting its ongoing expansion and service improvements. The company guarantees a 25% ROI for Virtual Urgent Care services and a 30% utilization rate for Virtual Primary Care services. Custom communication strategies and targeted engagement plans are offered at no additional cost, emphasizing the company's commitment to value and performance.
Headquarters and Contact Information
First Stop Health is headquartered at 24 E. Washington St., Suite 875, Chicago, IL 60602. This central location underscores its commitment to accessibility and connectivity, supporting its operational goals and service delivery.