Scott Smith
About Scott Smith
Scott Smith serves as the Vice President of Electronic Banking and Banking Application Support Manager at FirstBank, where he has worked since 2000. He possesses extensive expertise in debit payment systems and has played a key role in the bank's digital transformation initiatives.
Work at FirstBank
Scott Smith has served as the Vice President of Electronic Banking and Banking Application Support Manager at FirstBank since 2000. In this role, he oversees the bank's electronic banking operations and application support, ensuring that services meet customer needs and industry standards. His leadership includes guiding the development of online banking services and card payment processing platforms, which are integral to the bank's digital transformation efforts.
Education and Expertise
Scott Smith earned a Bachelor's degree in Business Administration and Management from Arkansas State University, where he studied from 1988 to 1992. He furthered his education by obtaining a Master of Business Administration (M.B.A.) from the same institution, completing his studies from 1994 to 1997. His academic background provides a strong foundation for his expertise in banking operations and electronic payment systems.
Background
Scott Smith possesses intricate knowledge of debit payment systems, including Visa, PULSE, and Vantiv. This expertise enhances the electronic payment capabilities of FirstBank. His extensive experience in contract negotiation, particularly regarding card payment-related fees, has optimized the bank's financial agreements, contributing to its operational efficiency.
Technical Skills and Tools
In his role, Scott Smith utilizes advanced data analysis tools such as SQL, IBM Query, and Excel to generate reports for executive management. These tools enable him to provide insights that support decision-making processes within the bank. His technical skills are essential for enhancing banking operations and ensuring compliance with regulatory standards.
Leadership and Collaboration
Scott Smith leads a team that collaborates with various cross-functional departments, including IT, Legal, and Risk Management. This collaboration is crucial for enhancing banking operations and ensuring that all aspects of electronic banking are aligned with the bank's strategic goals. His leadership fosters a cooperative environment that drives innovation and efficiency.