Tiffany Smith
About Tiffany Smith
Tiffany Smith is a Teller Manager at FirstBank in Murfreesboro, Tennessee, with a background in customer service and banking. She has held various positions in financial institutions and retail, contributing to her extensive experience in the industry.
Work at FirstBank
Tiffany Smith has been employed at FirstBank as a Teller Manager since 2021. In this role, she oversees the daily operations of the teller line, ensuring efficient service and adherence to banking policies. Her experience in customer service and management contributes to her effectiveness in this position. She works in Murfreesboro, Tennessee, where she leads a team of tellers and manages customer transactions.
Previous Experience in Customer Service
Before joining FirstBank, Tiffany held various positions in customer service. She worked at Cardinal Health as a Senior Customer Service Specialist from 2020 to 2021 for 10 months. Prior to that, she served as a Branch Banker I at BB&T in Troy, Alabama, for one year from 2017 to 2018. Additionally, she worked as a Teller at All In Credit Union from 2019 to 2020 for 6 months, which further developed her banking skills.
Background in Retail and Training
Tiffany's career includes experience in retail and training roles. She was a Part-time Sales Lead at Lane Bryant in Paducah, Kentucky, from 2012 to 2013 for 7 months. She also worked as a Trainer at TeleTech from 2014 to 2015 for one year, where she was responsible for training new employees in customer service protocols.
Education and Expertise
Tiffany Smith studied at West Kentucky Community and Technical College, where she earned an Associate's Degree in Medical Information Technology with a focus on Electronic Health Records. Her education spanned from 2012 to 2014, equipping her with knowledge applicable to both healthcare and customer service sectors.