Firstbase
Firstbase provides a comprehensive platform for global equipment management, supporting teams from 50 to 5,000 members with automated onboarding, asset tracking, and lifecycle management.
Services
Firstbase offers a comprehensive range of services focused on global equipment management for teams. The platform handles everything from procurement and logistics to end-user computing services, specifically catering to distributed workforces. It automates onboarding, allowing employees to choose from a wide variety of devices, IT peripherals, and ergonomic furniture via a self-service order portal. Additionally, the platform supports efficient updates, upgrades, and the retrieval of employee equipment.
Products
Firstbase provides a wide catalog of hardware products through its Hardware-as-a-Service (HaaS) subscription model. The catalog includes various laptops, monitors, IT peripherals, and ergonomic furniture. This offering is designed to support the entire asset lifecycle, from procurement and use to eventual recycling and redeployment. The platform aims to optimize asset management and enhance sustainability by extending the lifecycle of devices.
Global Operations and Reach
Firstbase operates on a global scale, supporting teams in over 150 countries. Its physical operations are anchored by global warehouses that help manage the lifecycle of customer equipment. Firstbase has optimized processes to retrieve devices with a 97%+ success rate, automating address confirmations and shipment of retrieval kits. The company also cleans, wipes, and redeploys recovered assets to maximize their usability and sustainability.
Security and Compliance
Firstbase prioritizes security and compliance, employing robust technical safeguards such as SSL/TLS encryption for data in transit and AES-256 encryption for data at rest. The company holds an AICPA SOC Type II report certification, demonstrating its commitment to stringent security standards. Firstbase also undergoes regular third-party penetration tests and internal security reviews to ensure the integrity and security of its platform.
Sustainability and Cost Efficiency
Firstbase's platform is designed to improve sustainability by maximizing device reuse through cleaning, wiping, and redeploying recovered assets. The company has saved its clients $100,000 annually in shipping costs and 5,000 hours per year in labor. By integrating with over 100 apps and optimizing IT asset management, Firstbase provides cost-effective and sustainable solutions for companies managing large volumes of equipment.