FirstDigital
FirstDigital offers a comprehensive range of network, voice, and collaboration services, specializing in fiber networks and managed solutions with high reliability and customer-focused support.
Network Services
FirstDigital offers a comprehensive suite of network services designed to meet diverse connectivity needs. This includes fiber connectivity, infrastructure management, AWS integration, colocation services, and wireless solutions. The company also delivers wide area network (WAN) services, such as SD-WAN, MPLS, VPLS, wavelengths, and direct connect options. With one of the largest private fiber networks in the Western United States, FirstDigital ensures network reliability exceeding 99.999%. Their expertise extends to multifamily, single-family, and mixed-use developments, providing high-quality fiber networks tailored to specific urban and residential needs.
Voice and Collaboration Services
FirstDigital provides a wide array of voice and collaboration services aimed at enhancing business communication. Their portfolio includes contact center solutions, cloud communications, SIP trunking, IP PBX, Webex, and PSTN for Webex Calling. They also offer toll-free RespOrg services, analog lines, PRI’s, eFax, and advanced call recording solutions powered by Dubber, featuring sentiment and tone detection. With managed voice and data services, FirstDigital delivers a seamless user experience through a single point of contact and on-site professional deployment.
Expansion and Acquisitions
FirstDigital has strategically expanded its network capabilities through key acquisitions and financing initiatives. Notably, the acquisition of Veracity Networks has enabled FirstDigital to establish the largest private fiber network in Utah. The company has also raised debt financing to further enhance and expand its fiber network and service offerings. This strategic growth aligns with FirstDigital's commitment to providing robust and reliable connectivity solutions for its clients.
Cisco Transition Partner Verification
FirstDigital has achieved Cisco’s Transition Partner Verification, a significant recognition in the industry. As one of only five Cisco partners globally to receive this verification, FirstDigital highlights their expertise and capability in providing superior network and communication solutions. This certification underscores the company’s commitment to maintaining high standards and delivering exceptional service to its clients.
Customer Tools and Services
FirstDigital offers a range of customer-centric tools and services designed to enhance user experience and service management. The customer portal provides a centralized platform for managing services and accessing valuable resources. Additionally, FirstDigital offers a speed test tool, enabling customers to check their internet connection speeds easily. The company’s services are tailored to meet specific connectivity needs, including customized network, infrastructure, and voice and collaboration solutions. With colocation services, FirstDigital ensures that valuable data is protected in secure, offsite locations.