Annika Erikson
About Annika Erikson
Annika Erikson is a Renewals Manager at Fivetran, with a background in customer success management across commercial and growth sectors. She holds degrees in Psychological & Brain Sciences from UC Santa Barbara and has experience in digital communication and marketing.
Work at Fivetran
Annika Erikson currently serves as a Renewals Manager at Fivetran, a position she has held since 2024. Prior to this role, she worked as a Customer Success Manager in both the Commercial and Growth sectors. Her tenure at Fivetran began in 2021, where she spent two years as a Customer Success Manager for the Growth sector before transitioning to the Commercial sector for 11 months. This experience reflects her adaptability in managing customer success across various business scales.
Education and Expertise
Annika Erikson has a diverse educational background. She studied Psychological & Brain Sciences at UC Santa Barbara. Additionally, she completed a U.S.C.G. Approved Licence Course at Marine Learning Center, earning a Limited Master/Operator certification. Recently, she furthered her education at Harvard Online from 2023 to 2024. This combination of studies supports her expertise in customer success management and digital communication.
Background
Before her roles at Fivetran, Annika Erikson worked as a Marketing Coordinator at Navigator Publishing for four months in 2020. She also gained experience in social media coordination at Fish Reef Project in 2019, where she worked for 10 months. Her background in marketing and social media coordination has contributed to her skills in digital communication and customer engagement.
Career Progression
Annika Erikson's career reflects a clear progression in customer success management. She transitioned from a Customer Success Manager to a Renewals Manager at Fivetran, indicating a strategic focus on client retention and contract renewals. Her experience in both commercial and growth sectors showcases her versatility and ability to adapt to different business needs.