Anthony Palacios
About Anthony Palacios
Anthony Palacios is an Information Technology Help Desk professional currently working at Fivetran in Oakland, California. He has extensive experience in the technology sector, having spent nine years at Apple in various roles, including Genius and Human Engineering User Studies.
Current Role at Fivetran
Anthony Palacios serves as an Information Technology Help Desk professional at Fivetran, located in Oakland, California. He has been in this role since 2022, contributing to the company's IT support operations. His responsibilities include assisting users with technical issues and ensuring efficient IT service delivery.
Experience at Apple
Anthony Palacios has extensive experience working at Apple, where he held multiple roles over a span of nine years. He began as a Genius, providing technical support and customer service from 2012 to 2021. He then transitioned to Human Engineering User Studies, where he worked for two years until 2023. Additionally, he served as an Applecare Advisor for one year, from 2020 to 2021, further enhancing his expertise in customer support and technical assistance.
Educational Background
Anthony Palacios studied at De Anza College, where he gained foundational knowledge and skills relevant to his career in information technology. His education has supported his professional development and roles in technical support and customer service.
Previous Employment at Bloomingdale's
Before his tenure at Apple, Anthony Palacios worked at Bloomingdale's as a Men's Specialist from 2011 to 2013 in Palo Alto, California. In this role, he focused on customer engagement and sales, contributing to the retail environment.