Nerissa Symon
About Nerissa Symon
Nerissa Symon is a Senior Travel Expert based in Melbourne, Australia, with a diverse background in sales, communications, and project management. She has worked in various roles within the travel industry and has a strong focus on assisting solo travelers in their 30s and 40s.
Current Role at Flash Pack
Nerissa Symon currently serves as a Senior Travel Expert at Flash Pack, a position she has held since 2021. In this role, she focuses on assisting solo travelers in their 30s and 40s to plan unique adventures and foster lifelong connections. Her return to Flash Pack followed an 18-month break, during which she took on leadership responsibilities for the Australian sales team.
Previous Experience at Flash Pack
Nerissa previously worked at Flash Pack as a Sales Executive from 2019 to 2020 in Melbourne, Australia. During her tenure, she contributed to the company's sales efforts and gained valuable experience in the travel industry. This role laid the groundwork for her later advancement to Senior Travel Expert.
Career Background in Travel and Communications
Nerissa has a diverse career background that includes significant roles in both the travel and communications sectors. She worked as a Senior Sales Consultant at Flight Centre Travel Group from 2015 to 2018 and as a National Operations Manager at Cultural Infusion from 2020 to 2021. Additionally, her earlier experience includes positions such as Project Communications Officer at Victoria Law Foundation and e Communications Officer at Yarra Ranges Council.
Educational Qualifications
Nerissa holds a Bachelor of Arts in Media and Politics from La Trobe University, which she completed from 2004 to 2007. She furthered her education in the tourism sector by achieving a Certificate IV in Tourism and Travel Services Management at Franklin Scholar from 2015 to 2017. These educational experiences have equipped her with the skills necessary for her roles in both communications and the travel industry.
Transition into the Travel Industry
Nerissa transitioned from a communications and public relations background into the travel industry to pursue her passion for customer service and sales. This shift has allowed her to leverage her communication skills while focusing on delivering exceptional travel experiences to clients.