Nikhil Mukunda
About Nikhil Mukunda
Nikhil Mukunda is a Knowledge Manager at flatexDEGIRO AG in Amsterdam, Netherlands, where he has worked since 2020. He has extensive experience in technical writing and documentation, with previous roles at Philips, SAP, and Microland, and holds a B.E. in Information Science from Vemana Institute Of Technology.
Work at flatexDEGIRO
Nikhil Mukunda has been employed at flatexDEGIRO AG as a Knowledge Manager since 2020. He is based in Amsterdam, North Holland, Netherlands. In this role, he focuses on managing knowledge resources and documentation processes to enhance user understanding and support. His responsibilities include creating and maintaining end-user documentation, ensuring that information is accessible and useful for customers.
Previous Employment at Philips
Before joining flatexDEGIRO, Nikhil Mukunda worked at Philips as a Technical Writer from 2019 to 2020. During his 11-month tenure in the Amsterdam Area, he specialized in developing user documentation and support materials. His role involved translating complex technical information into clear, user-friendly content.
Experience at SAP
Nikhil Mukunda has extensive experience at SAP, where he worked for eight years in various roles. He served as an Information Developer from 2011 to 2019 and as a Senior User Assistance Developer for nine months in 2019 in Bangalore. His work involved creating developer documentation, including API reference documentation, and he was skilled in designing information architecture for technical documentation projects.
Educational Background
Nikhil Mukunda studied at Vemana Institute of Technology, where he earned a Bachelor of Engineering (B.E.) degree in Information Science from 2006 to 2010. This educational background provided him with foundational knowledge in information technology and documentation practices.
Skills and Expertise
Nikhil Mukunda possesses a diverse skill set in technical writing and documentation. He is proficient in creating end-user documentation, customer-facing videos using tools like VideoScribe and Camtasia, and technical writing with DITA and Oxygen XML. His expertise extends to using Audacity and MarkDown for documentation purposes. He has a strong background in Supply Chain Management and Healthcare sectors.