Wendy Chang
About Wendy Chang
Wendy Chang is a Sales Operations Manager with extensive experience in the Quote to Cash cycle and a strong background in Salesforce CRM. She has received recognition for her contributions at FLEETCOR and has held various roles in sales operations across multiple companies over the past decade.
Current Role at FLEETCOR
Wendy Chang serves as the Sales Operations Manager at FLEETCOR, a position she has held since 2021. In this role, she focuses on enhancing the efficiency of sales teams by utilizing dashboards and reports to build effective solutions. Her responsibilities include overseeing sales operations processes and ensuring they are scalable and well-documented.
Previous Experience at ESW Capital
Prior to her current role, Wendy worked at ESW Capital as a Customer Support Manager from 2010 to 2016. During her six-year tenure, she developed skills in customer support and operations, contributing to the overall efficiency of the organization.
Sales Operations Experience at Optiva Inc. and illion
Wendy held the position of Head of Sales Operations at Optiva Inc. for one year in 2017 to 2018 in the Toronto, Canada Area. Following this, she worked at illion as Sales Operations and Salesforce Manager from 2019 to 2021, where she further honed her skills in sales operations and Salesforce CRM.
Education and Expertise
Wendy Chang studied at De La Salle University, where she earned a degree in Organizational Communication from 2003 to 2006. She possesses proficiency in Salesforce CRM and has intermediate data analysis skills, which support her work in sales operations.
Achievements and Recognition
In May 2022, Wendy received the ANZ Employee of the Month award at FLEETCOR, recognizing her contributions just nine months into her role. This acknowledgment reflects her commitment to improving sales operations and supporting her team.