FlexPay
FlexPay offers a platform that recovers failed payments and minimizes churn for subscription businesses using AI-powered and behavioral science methods.
Services
FlexPay offers a range of recovery services designed to minimize churn for subscription businesses. The platform recovers various types of failed payments using two primary methods: AI-powered Invisible Recovery and Engaged Recovery. Invisible Recovery works directly with payment systems to recover most failed payments quickly without customer awareness. Engaged Recovery targets payments requiring customer involvement, leveraging behavioral science to persuade customers to resolve the issue.
AI-Powered Invisible Recovery
FlexPay's Invisible Recovery service uses artificial intelligence to automatically recover most failed payments without alerting customers. This method integrates seamlessly with multiple payment systems to address payment failures swiftly and efficiently. By operating quietly in the background, it ensures minimal disruption to the customer's experience while boosting recovery rates for businesses.
Engaged Recovery
FlexPay's Engaged Recovery service is designed for failed payments that require customer intervention. This service employs behavioral science techniques to encourage customers to resolve payment issues. Engaged Recovery aims to facilitate clear communication and prompt action, helping businesses retain their subscribers by resolving payment problems effectively.
Integration with Billing Systems
FlexPay integrates with over 100 billing and payment processing systems, making it easy for subscription businesses to implement their services. This extensive compatibility ensures that companies can seamlessly adopt FlexPay’s platform without the need for significant technical adjustments, allowing for quick and painless integration.
Headquarters and Compliance
FlexPay is headquartered in Montreal, Quebec. The company is committed to maintaining high standards of security and data protection, evidenced by its PCI DSS level 1 compliance. This compliance ensures that all sensitive payment information is handled securely, providing peace of mind to both businesses and their customers.