Amelia Chan
About Amelia Chan
Amelia Chan is a Client Solutions Associate at Flexport in Singapore, with a diverse background in customer service, ocean import coordination, and academic research.
Title and Current Position
Amelia Chan holds the position of Client Solutions Associate at Flexport, based in Singapore. She is responsible for assisting clients with their logistical and supply chain needs, providing solutions to optimize their operations. This role leverages her extensive experience in customer service and international trade.
Previous Roles and Experience
Before joining Flexport, Amelia Chan gained valuable experience working in various roles. She was a Customer Service Executive at HAVI for two years, where she honed her skills in client relations and service delivery. Prior to that, she was an Ocean Import Coordinator at OEC Group, working on coordinating ocean freight logistics in Queens, New York. Additionally, she served as a Student Research Assistant at the University at Buffalo, contributing to research projects. Her career started with a part-time position as Customer Service at Isetan Singapore.
Education and Qualifications
Amelia Chan completed her Bachelor of Arts from the University at Buffalo, where she studied International Business, Trade, Commerce, and Psychology. Her diverse educational background has equipped her with a broad understanding of both the psychological aspects of customer service and the technical requirements of international trade. She studied at the university from 2015 to 2018.
Career in Customer Service
Amelia Chan began her career in customer service with a part-time role at Isetan Singapore in 2014. Over the years, she has developed extensive experience in the field through various roles. At HAVI, she worked as a Customer Service Executive, improving her ability to manage client expectations and deliver effective solutions.
Ocean Import Coordination Experience
During her tenure at OEC Group, Amelia Chan served as an Ocean Import Coordinator. In this role, she was involved in coordinating and managing ocean freight logistics. This experience provided her with a deep understanding of the complexities and workflows associated with international shipping and freight management.