Carlo Cudicio
About Carlo Cudicio
Carlo Cudicio is an Account Manager at Flexport in Hamburg, Germany, with extensive experience in client solutions and import-export logistics.
Company Profile: Flexport
Flexport is a global logistics platform that simplifies international shipping and logistics for various businesses. Carlo Cudicio has been affiliated with Flexport since 2021, initially as a Working Student - Temporary Client Solutions Associate before advancing to Client Solutions Associate in 2022, and currently serves as an Account Manager based in Hamburg, Germany.
Professional Title and Role
Carlo Cudicio is an Account Manager at Flexport in Hamburg, Germany. His responsibilities include developing trust relationships with a portfolio of more than 10 enterprise and SMB clients, expanding share of wallet, increasing service volumes, and securing new business lanes. He collaborates with internal teams and partners across EMEA, APAC, and NA regions to ensure consistent client satisfaction.
Previous Work Experience
Before his current role, Carlo Cudicio served as a Client Solutions Associate and Working Student - Temporary Client Solutions Associate at Flexport. His earlier career also includes positions as an Independent Commercial Agent at ubroker S.r.l., an Import-Export Assistant, and an Internship Import-Export Logistics at Fioravanti srl in Trieste, Italy.
Educational Background
Carlo Cudicio holds a Master of Science in Global Logistics and SCM from Kuehne Logistics University, achieved between 2020 and 2022. Additionally, he has a Master of Science in Economics from the Università degli Studi di Trieste and a Bachelor's Degree in Business Administration from the Università degli Studi di Udine. He also completed a Summer Master in Financing Sustainable Development at Franklin University Switzerland and earned his Diploma di maturità classica from Liceo Classico Paolo Diacono.
Client Relationship Management
In his capacity as an Account Manager at Flexport, Carlo Cudicio has managed escalated customer situations daily to provide win-win solutions, handled RFPs, and cooperated with the Sales Team to define targets, onboard new clients, and manage trial shipments. His efforts help ensure shipment metrics consistently meet client expectations.