Derek Chan
About Derek Chan
Derek Chan is the Global Customs Manager at Flexport in the San Francisco Bay Area, with a background in operations management and a Bachelor's degree from UC Davis.
Title
Derek Chan holds the position of Global Customs Manager at Flexport, operating out of the San Francisco Bay Area. In this role, Derek is involved in multiple strategic initiatives, from improving brokerage infrastructure to enhancing customer experience through active engagement.
Current Company
As Global Customs Manager at Flexport, Derek Chan plays a critical role in collaborating with diverse teams, including engineers and analysts, to develop software products and create data-driven solutions. His expertise in customs regulations and import compliance greatly contributes to Flexport’s mission of streamlining the global shipping process.
Previous Roles
Before joining Flexport, Derek Chan was the Operations Manager at Wineflite, a position he held from 2011 to 2014. During his time at Wineflite, Derek was based in South San Francisco and Napa, where he honed his skills in logistics and operations management.
Education and Expertise
Derek Chan obtained a Bachelor's degree from the University of California, Davis, where he studied from 2007 to 2011. Prior to his university education, he attended Arroyo High School from 2003 to 2007. His academic background laid a strong foundation for his career in global logistics and customs management.
Project Leadership and Collaboration
In his current role, Derek Chan leads projects with Flexport’s analytics team to develop tables and charts that facilitate data-driven decision-making. He also collaborates with engineers to automate customs processes and enhance shipment management tools. His projects primarily focus on improving on-time performance and growth metrics.
Consulting and Client Engagement
Derek Chan acts as a consultant for internal teams and customers, offering expertise on import regulations involving agencies such as the FDA, USDA, and CPSC. Additionally, he is committed to improving customer experience by guiding importers towards compliance and mitigating business risks through comprehensive client engagement.