Heison Chu
About Heison Chu
Heison Chu is an IT Support Engineer at Flexport in Hong Kong SAR with over 7 years of experience in IT support and system engineering roles.
Title and Position at Flexport
Heison Chu currently holds the position of IT Support Engineer at Flexport, based in Hong Kong SAR. He has been in this role since March 2021. His responsibilities include providing technical support, troubleshooting hardware and software issues, and maintaining IT infrastructure within the company.
Previous Role at Flexport
Before his current role, Heison Chu worked as an IT Support Technician at Flexport from 2019 to 2021. During these two years, he developed his skills in user support and IT systems management, contributing to the company's technological framework and ensuring smooth daily operations.
Experience in the Financial Sector
Heison Chu worked at 華僑銀行 (OCBC Bank) as Helpdesk Support from 2017 to 2019, stationed in Shau Kei Wan, Hong Kong. In this role, he handled IT support tasks specific to the finance industry, solving technical issues for bank employees, and managing IT systems critical to banking operations.
System Engineering at Ralph Lauren
From 2014 to 2017, Heison Chu served as a System Engineer at Ralph Lauren. In this capacity, he gained significant experience in both the IT and fashion industries, focusing on maintaining and improving the company's IT infrastructure, ensuring the stability and efficiency of their systems.
Educational Background
Heison Chu earned a BSc (Hons) in Business Information Technology from 香港城市大學 (City University of Hong Kong). He completed this degree between 2016 and 2018, equipping him with both technical knowledge and business acumen essential for his subsequent roles in IT support and system engineering.
Years of IT Support and System Engineering Experience
Heison Chu has over seven years of experience in IT support and system engineering roles. His career includes positions at major companies across different industries, including fashion and finance, such as Ralph Lauren and 華僑銀行, before his current position at Flexport.