Zach Claussen
About Zach Claussen
Zach Claussen is the Global Customs Lead at Flexport in the Dallas/Fort Worth Area, with extensive experience in customs brokerage and logistics.
Title
Zach Claussen currently holds the position of Global Customs Lead at Flexport, operating out of the Dallas/Fort Worth area.
Current Role at Flexport
Zach Claussen serves as the Global Customs Lead at Flexport. In this role, he oversees customs operations and ensures compliance with international regulations. His responsibilities include managing customs brokerage activities and developing strategies to optimize customs processes. Claussen has been integral in creating and implementing multiple Standard Operating Procedures (SOPs) to enhance partner broker compliance and performance.
Previous Experience at Flexport
Prior to his current position, Zach Claussen worked at Flexport as a Senior Global Customs Associate in the Greater Atlanta Area for 8 months in 2019. Before that, he served as a Global Customs Associate from 2018 to 2019 in Atlanta, GA. Throughout his tenure at Flexport, Claussen has demonstrated his expertise in customs brokerage and operational efficiency.
Career at CEVA Logistics
Zach Claussen has a robust history with CEVA Logistics, beginning his career there as a Domestic Specialist from 2010 to 2013 in Grapevine, TX. He then advanced to Import Specialist I from 2013 to 2015, followed by Import Specialist III from 2015 to 2018. Over his 8-year tenure at CEVA Logistics, he gained substantial experience in import operations, customs processes, and customer service.
Education and Licensing
Zach Claussen studied at the University of North Texas, where he earned a Bachelor of Arts (B.A.) in Journalism from 2008 to 2012. He is also a licensed customs broker, bringing extensive expertise in customs brokerage, domestic freight, and customer service to his roles.
Team Leadership and Project Management
During his professional career, Zach Claussen managed a team of 11 direct reports while establishing a new team focused on European data service operations in the Atlanta office. His leadership contributions include developing various Standard Operating Procedures (SOPs) to improve partner broker compliance and operational performance.