Jennifer Elizabeth Flores
About Jennifer Elizabeth Flores
Jennifer Elizabeth Flores is an experienced Account Coordinator Team Lead at Flock Freight, where she has worked since 2019. She has held various roles in customer service and operations across multiple companies, including SiriusXM Canada and North American Logistics Services.
Current Role at Flock Freight
Jennifer Elizabeth Flores serves as the Account Coordinator Team Lead at Flock Freight, a position she has held since 2019. In this role, she oversees account coordination activities and leads a team in San Pedro Sula. Her responsibilities include managing client relationships and ensuring efficient communication between clients and the company.
Previous Experience in Logistics and Customer Service
Prior to her current role, Flores accumulated diverse experience in the logistics and customer service sectors. She worked as a Carrier Sales Representative at North American Logistics Services from 2017 to 2018. Additionally, she held various positions at SiriusXM Canada, including Supervisor of Operations and Customer Service and Sales Representative, where she gained valuable operational and customer management skills.
Education and Qualifications
Jennifer Flores studied at CEUTEC SPS, where she focused on Gestión logística, de materiales y de la cadena de suministro, earning a degree in Engineering from 2015 to 2020. She also attended Universidad de San Pedro Sula, where she obtained a Bachelor of Engineering in Logistics, Materials, and Supply Chain Management. Her educational background provides her with a strong foundation in logistics and supply chain principles.
Career Progression and Roles
Throughout her career, Flores has held several positions that reflect her growth in the logistics and customer service fields. She worked at Spectrum as a Sales Team Lead from 2016 to 2017 and at Liberty Power as a Customer Support and Retention Specialist from 2015 to 2016. Additionally, she served as a Customer Service and Medical Bilingual Interpreter at LanguageLine Solutions from 2014 to 2015, further enhancing her communication skills.