Kathleen Foley
About Kathleen Foley
Kathleen Foley is the Manager of Customer Success at Flock Freight, where she has worked since 2022. She has extensive experience in logistics and operations, having held various roles at Coyote Logistics and other organizations.
Current Role at Flock Freight
Kathleen Foley serves as the Manager of Customer Success at Flock Freight, a position she has held since 2022. Based in Chicago, Illinois, she is responsible for overseeing customer relationships and ensuring satisfaction with the company's services. Her role involves implementing strategies to enhance customer experiences and address their needs effectively.
Previous Experience at Coyote Logistics
Kathleen Foley has extensive experience at Coyote Logistics, where she held multiple roles over several years. She worked as an Operations Coordinator from 2018 to 2019, then transitioned to an Operations Representative from 2019 to 2020. She later served as Team Lead from 2020 to 2021, followed by a role as Manager of Enterprise Operations for four months in 2021. Additionally, she worked as an Onsite Project Supervisor for one month in 2018 and as an Onsite Project Manager for two months in 2019.
Educational Background
Kathleen Foley holds a Bachelor’s Degree in Broadcast Journalism from the University of Illinois System, which she completed from 2013 to 2017. She furthered her education by obtaining a Master of Business Administration (MBA) in Logistics, Materials, and Supply Chain Management from DePaul University from 2020 to 2022. Additionally, she earned a Certificate in Applied Project Management from Northwestern University in 2020.
Skills and Expertise
Kathleen Foley possesses expertise in customer transportation consulting and operations management. She is known for her organizational skills, attention to detail, and creativity in providing solutions to meet customer needs. Her exceptional communication skills enable her to thrive in high-stress collaborative environments, contributing to process improvements and enhancements in customer service.
Early Career and Internships
Kathleen Foley began her career with various internships, including a role as a Marketing Intern at Anheuser-Busch from 2016 to 2017 and as a Public Relations Intern at The World Trade Council in 2015. She also worked as a Marketing Street Team Member for the Chicago Blackhawks from 2016 to 2017. These early experiences contributed to her foundational skills in marketing and customer engagement.