Kenneth Zipparro
About Kenneth Zipparro
Kenneth Zipparro is a Customer Success Team Lead at Flock Freight, where he has worked since 2022. He has extensive experience in logistics, having held various positions at Coyote Logistics and Traffix prior to his current role.
Current Role at Flock Freight
Kenneth Zipparro currently serves as the Customer Success Team Lead at Flock Freight, a position he has held since 2022. In this role, he is responsible for overseeing customer success initiatives and ensuring client satisfaction. His experience in customer relations and account management supports his leadership in this capacity.
Previous Experience at Flock Freight
Before his current position, Kenneth worked at Flock Freight as an Account Manager from 2021 to 2022. During this time, he managed client accounts and facilitated communication between clients and the company. His role contributed to the overall customer experience and operational efficiency.
Career at Coyote Logistics
Kenneth Zipparro has extensive experience with Coyote Logistics, where he held multiple roles. He started as an Intern from 2013 to 2014, then progressed to a Customer Operations Representative from 2017 to 2020, and later worked as a Carrier Sales Representative from 2015 to 2017. His time at Coyote Logistics spanned a total of five years, allowing him to develop a strong foundation in logistics and customer service.
Experience at Traffix
Kenneth worked at Traffix as an Account Manager for ten months from 2020 to 2021. In this role, he was involved in managing client accounts and fostering relationships with customers, further enhancing his skills in account management and customer success.
Education Background
Kenneth Zipparro completed his high school education at Bartlett High School, earning a High School Diploma from 2007 to 2011. He then pursued higher education at Purdue University, where he studied Selling and Sales Management and obtained a Bachelor of Science (B.S.) degree from 2011 to 2015.