Nicholas Storm
About Nicholas Storm
Nicholas Storm is a Customer Success Team Lead at Flock Freight, with a background in account management and customer success. He has worked in various roles at Redwood Logistics and holds a Bachelor of Science in Agricultural and Consumer Economics from the University of Illinois at Urbana-Champaign.
Current Role at Flock Freight
Nicholas Storm currently serves as the Customer Success Team Lead at Flock Freight, a position he has held since 2022. In this role, he is responsible for overseeing customer success initiatives and ensuring client satisfaction. His leadership contributes to the development of strategies that enhance customer engagement and retention. He is based in Chicago, Illinois.
Previous Experience at Flock Freight
Nicholas Storm previously worked at Flock Freight as an Enterprise Account Manager from 2021 to 2022. During his four-month tenure, he focused on managing enterprise-level accounts and fostering strong relationships with clients. His experience in this role laid the groundwork for his current leadership position.
Experience at Redwood Logistics
Nicholas Storm has extensive experience at Redwood Logistics, where he held multiple positions. He worked as an Operations Analyst from 2017 to 2020, followed by a role as Senior Customer Success Representative from 2020 to 2021. In these roles, he developed skills in account management and customer service, contributing to operational efficiency and client satisfaction.
Education and Academic Background
Nicholas Storm studied at the University of Illinois at Urbana-Champaign, where he earned a Bachelor of Science (B.S.) degree in Agricultural and Consumer Economics. His studies spanned from 2015 to 2017, providing him with a solid foundation in economic principles and consumer behavior.