Patrick Kent
About Patrick Kent
Patrick Kent is an Enterprise Account Manager at Flock Freight in Chicago, Illinois, where he has worked since 2022. He has a diverse background in product management and customer service, with previous roles at SpotHero and Jansson LLC, and holds a B.A. in Media and Information from Michigan State University.
Work at Flock Freight
Patrick Kent has been serving as an Enterprise Account Manager at Flock Freight since 2022. He is based in Chicago, Illinois, and has been with the company for two years. In this role, he focuses on managing enterprise-level accounts and enhancing customer relationships.
Previous Experience
Prior to his current position, Patrick Kent held various roles at SpotHero. He worked as an Associate Product Manager for two months in 2020, and previously served as a Customer Hero from 2017 to 2019, followed by a position as Level 2 Customer Care (P2 Hero) from 2019 to 2020. He also worked at Jansson LLC as an Operations Associate and later as an Account Manager from 2020 to 2022.
Education and Expertise
Patrick Kent graduated with a B.A. in Media and Information from Michigan State University, where he studied from 2010 to 2014. He further enhanced his skills by completing the Northwestern Coding Bootcamp, focusing on Javascript Full Stack Web Development, from 2018 to 2019. This educational background supports his expertise in product management and technology.
Background in Media and Sports
Patrick has a background in sports television and video editing, having interned as a Bronco Insider Video Board Intern at Western Michigan University from 2014 to 2015. This experience contributes to his unique perspective in product management, particularly in understanding media-related challenges.
Interests and Personal Attributes
Patrick Kent enjoys discussing technology, hockey, hiking, and food, reflecting a well-rounded personality. He is known for his customer success-driven approach and attention to detail, which aids in motivating team members and prioritizing project aspects. His passion for solving puzzles and challenges is evident in his work in product management.