Carlos Dias
About Carlos Dias
Carlos Dias is an After Sales Manager at Fluidra, with a background in mechanical engineering and industrial engineering. He has extensive experience in project coordination and management, having worked in various international settings including Siemens factories in Germany, China, and Brazil.
Work at Fluidra
Carlos Dias has been serving as the After Sales Manager at Fluidra since 2014. In this role, he oversees the after-sales service operations, ensuring customer satisfaction and efficient service delivery. His responsibilities include managing customer inquiries, coordinating service teams, and implementing strategies to enhance service quality. His tenure at Fluidra spans over ten years, during which he has contributed to improving operational processes and customer engagement.
Education and Expertise
Carlos Dias holds a Licentiate degree in Mechanical Engineering from Universidade Nova de Lisboa, which he completed from 1986 to 1991. He also studied Industrial Engineering at the same university, achieving a Licentiate degree from 1991 to 1994. Additionally, he completed a post-graduation in management at ISCTE - INDEG from 2000 to 2001. His educational background provides a strong foundation in engineering principles and management practices.
Background
Carlos Dias has a diverse professional background that includes significant international experience. He worked at Siemens as a mechanical design engineer, where he coordinated projects in Portugal and contributed to the introduction of new engineering design tools. Prior to his current role, he worked at IBERFAR as the Responsible for the Costs and Planning Department from 2004 to 2006. He also partnered in HIDROSWIM, a company focused on water treatment systems, where he managed various functions including development and marketing.
Skills Development
Throughout his career, Carlos Dias has developed a range of skills that are essential for his roles in engineering and management. He has demonstrated organization, patience, persistence, and self-motivation, particularly while managing diverse functions at HIDROSWIM. These skills have been instrumental in his ability to handle complex projects and lead teams effectively in various work environments.