Tracy Dunkins
About Tracy Dunkins
Tracy Dunkins is a Desktop Engineer with extensive experience in technical support and management roles across various organizations, including Class, 2nd Ave Stores, and Events DC. She has a background in the real estate industry and possesses strong skills in Microsoft Excel, enhancing her data management capabilities.
Work at Focal Point Data Risk
Tracy Dunkins has been employed at Focal Point Data Risk as a Desktop Engineer since 2018. In this role, she is responsible for providing technical support and ensuring the smooth operation of desktop systems. Her position involves troubleshooting issues, implementing solutions, and maintaining system performance. This experience contributes to her overall technical expertise and enhances her ability to support users effectively.
Current Roles at Class and Events DC
Since 2021, Tracy Dunkins has served as the Manager, Team Member Digital Experience at Class. In this capacity, she leads initiatives aimed at improving digital interactions for team members. Additionally, she has worked at Events DC as Supervisor, Information Systems & Digital Workplace Development since 2019. Her responsibilities include overseeing information systems and enhancing digital workplace solutions, demonstrating her leadership and technical skills.
Experience at 2nd Ave Stores, LLC
Tracy Dunkins has held the position of Regional Technical Analyst / Systems Administrator at 2nd Ave Stores, LLC since 2018. Based in Laurel, MD, she manages technical operations and supports system administration tasks. Her role involves ensuring that IT systems run efficiently, which is critical for the operational success of the organization.
Background in Real Estate and Technical Skills
Tracy Dunkins possesses a strong background in the real estate industry, which complements her technical support skills. This combination allows her to understand the specific needs of users in that sector. Additionally, she has expertise in Microsoft Excel, which enhances her ability to manage and analyze data effectively, further supporting her roles in technical environments.
Education and Expertise in Computer Network Systems
Tracy Dunkins studied at ITT Technical Institute from 2009 to 2011, where she earned an Associate of Applied Science (AAS) degree in Computer Network Systems. This educational background provides her with a solid foundation in networking and technical support, which she applies in her various roles across different organizations.