Chad Holdridge
About Chad Holdridge
Chad Holdridge is a Customer Success Business Analyst with over 25 years of experience in the retail industry, currently working at Focal Systems in Marlton, New Jersey. He has held various roles in customer success and retail optimization, demonstrating strong skills in data analytics and a commitment to collaboration and innovation.
Current Role as Customer Success Business Analyst
Chad Holdridge currently serves as a Customer Success Business Analyst at Focal Systems, a position he has held since 2023 in Marlton, New Jersey. In this role, he leverages his extensive experience in the retail sector to enhance customer satisfaction and optimize business processes. His focus on data analytics and customer-centric solutions supports the company's mission to drive innovation in retail.
Previous Experience at Focal Systems
Prior to his current role, Chad worked at Focal Systems as a Senior Customer Success Manager from 2022 to 2023 in the New York City Metropolitan Area. During this time, he contributed to customer success initiatives and helped implement strategies to improve client engagement and satisfaction.
Career at Wegmans Food Markets
Chad Holdridge has a significant history with Wegmans Food Markets, where he held various positions over an eight-year span. He started as a Management Intern from 1996 to 2002, then progressed to Team Leader from 2002 to 2005, followed by Department Manager from 2005 to 2013. He later served as a Produce Division Coordinator for one year and as a Merchandising Area Manager from 2014 to 2021. His roles involved managing teams and optimizing operations within the retail environment.
Experience at TerrAscend
Chad worked at TerrAscend as the Senior Manager of Retail Inventory Control from 2021 to 2022 in Greater Philadelphia. In this role, he focused on inventory management and retail operations, contributing to the company's efficiency and effectiveness in inventory control.
Education and Skills
Chad Holdridge earned a Bachelor of Science degree in Business Management from SUNY Geneseo, where he studied from 1998 to 2002. He possesses strong skills in data analytics and SQL programming, which he applies to enhance AI-powered solutions for retail optimization. His commitment to collaboration, diversity, and excellence is evident in his professional interactions and project management.