Analisha Lopez
About Analisha Lopez
Analisha Lopez is an IT Support Technician with extensive experience in technical support roles across various organizations. She has worked at Buildium, MIT Media Lab, and Pixel Machinery, and is currently employed at Form Energy in Somerville, Massachusetts.
Current Role at Form Energy
Analisha Lopez serves as an IT Support Technician at Form Energy, a position she has held since 2023. She works in Somerville, Massachusetts, where she is responsible for providing technical support and ensuring the smooth operation of IT systems within the organization. Her role involves troubleshooting issues, assisting users, and maintaining IT infrastructure.
Previous Experience at Buildium
Prior to her current role, Analisha Lopez worked at Buildium as a Helpdesk Engineer from 2017 to 2021. During her four years in this position, she operated out of Boston, Massachusetts, where she provided technical assistance and support to users, resolving IT-related issues and enhancing user experience.
Experience at MIT Media Lab
Analisha Lopez has significant experience from her time at MIT Media Lab, where she worked as a Computer Support Technician from 2013 to 2017. In this role, she provided technical support and assistance to staff and researchers. Additionally, she completed a Technical Support Internship at MIT Media Lab in 2013 for six months, further developing her skills in IT support.
Customer Experience Role at Pixel Machinery
From 2021 to 2023, Analisha Lopez worked at Pixel Machinery as a Customer Experience/Remote IT Support professional. In this role, she focused on delivering IT support remotely while ensuring a positive customer experience. Her work contributed to the effective resolution of technical issues for clients.
Educational Background in Information Technology
Analisha Lopez studied Information Technology at Year Up from 2012 to 2013. This program provided her with foundational knowledge and skills in IT, which she applied in her subsequent roles. Additionally, she completed her high school education at Chelsea High School from 2006 to 2010.