Jasmin Herrera
About Jasmin Herrera
Jasmin Herrera is an International Customer Service Representative with experience in customer service and human resources. She has worked at Fort Wayne Metals since 2018 and previously held positions at Riverside and Buchanan Hauling & Rigging, Inc.
Work at Fort Wayne Metals
Jasmin Herrera has been employed at Fort Wayne Metals since 2018, serving as an International Customer Service Representative. In this role, she assists customers with engineering opportunities, quoting, and purchasing. Her responsibilities include ensuring customer satisfaction and retention by addressing inquiries with accuracy and professionalism. Herrera's contributions are integral to the company's operations in the international market.
Previous Experience in Customer Service
Before joining Fort Wayne Metals, Jasmin Herrera worked as a Customer Service Representative at Riverside from 2016 to 2018. During her two years in this role, she gained experience in customer interactions and service delivery in the Fort Wayne, Indiana area. Additionally, she served as a Human Resource Coordinator at Buchanan Hauling & Rigging, Inc. from 2012 to 2016, where she developed skills in managing employee relations and support.
Education and Expertise
Jasmin Herrera studied at Ivy Tech Community College, where she earned a degree in Business Administration and Management, General. This educational background has equipped her with essential skills in business operations and customer service, contributing to her effectiveness in her current role at Fort Wayne Metals.
Project Team Participation
In her current position, Jasmin Herrera participates in project teams aimed at developing and implementing new procedures to enhance operational effectiveness. Her involvement in these projects reflects her commitment to improving processes and contributing to the overall success of her team and organization.