Jason Berkowitz
About Jason Berkowitz
Jason Berkowitz is the Director of Customer Success at Fortanix, with a proven track record in customer success and revenue growth across various technology companies.
Director of Customer Success at Fortanix
Jason Berkowitz currently serves as the Director of Customer Success at Fortanix. He began his role in 2022. Based in the Washington DC-Baltimore Area, Jason leads Fortanix's Global Customer Success Management and Renewals teams. Under his leadership, Fortanix has seen substantial improvement in key metrics, reporting net retention rates of over 120% and gross renewal rates of 95%.
Previous Roles at Twilio and Ionic Security
Before joining Fortanix, Jason Berkowitz worked at Twilio as Director of Customer Success from 2021 to 2022. Prior to this, he was Vice President of Customer Success, Services and Support at Ionic Security, which was later acquired by Twilio. Jason's tenure at Ionic Security lasted from 2015 to 2021, during which he was based in Baltimore, Maryland. Throughout these roles, he developed expertise in driving customer success, activation, and revenue expansion.
Career at CipherCloud, BMC Software, and Oracle Primavera
Jason previously worked at CipherCloud as Director of Professional Services from 2013 to 2015 in Washington, District Of Columbia. Earlier, he served as a Global Program Manager at BMC Software from 2010 to 2013 in Baltimore, Maryland. He also gained project management experience working at Oracle Primavera GBU from 2008 to 2009 in the Washington D.C. Metro Area.
Extensive Experience in Technology and Consulting
Jason Berkowitz has an extensive background in technology and consulting. He began his career as a Project Manager at Softscape from 2005 to 2006 and later worked as Consulting Director at Q.Know Technologies from 2006 to 2008. Following these roles, he served as Oracle Program Manager at CTA, Inc from 2009 to 2010. His progressive career includes a wide range of roles in both startups and established companies.
Education in Library and Information Science
Jason Berkowitz earned a Bachelor of Science in Library and Information Science from the University of Pittsburgh. His academic background laid the foundation for his later roles in technology and customer success.