Milkias H.
About Milkias H.
Milkias H. is a Customer Success Engineer at Fortanix with extensive experience in network engineering and cloud services.
Current Role at Fortanix
Milkias H. currently holds the position of Customer Success Engineer at Fortanix in Mountain View, California, United States. He has been with the company since 2021. His role involves ensuring that customers achieve their desired outcomes while using Fortanix products, leveraging his extensive technical expertise.
Past Work Experience at Cisco Systems
From 2017 to 2020, Milkias H. worked as a Data Center Technical Consulting Engineer at Cisco Systems in San Jose, California, United States. During his tenure of three years, he provided technical consulting and support for Cisco’s data center products. His responsibilities included troubleshooting complex issues, implementing technical solutions, and ensuring customer satisfaction.
Experience in Eritrea
Milkias H. has considerable experience working in Eritrea, where he held several technical roles. From 2009 to 2016, he was employed as a Network & VSAT Engineer at Vivi PLC, Future-B & Castor Networks. He also worked as a Network Engineer at the President's Office from 2008 to 2011 and served as a Computer Servicing & Networking Expert at the Ministry of Education from 2005 to 2008.
Education at Asmara Technical Institute
Milkias H. studied Computer Servicing and Networking at Asmara Technical Institute, where he earned an Associate's degree. He attended the institute from 2002 to 2004, gaining foundational knowledge and skills that have supported his extensive career in networking and technical support.
Technical Skills and Expertise
Milkias H. has extensive experience with AWS services, including the advanced usage of Cloud Formation and Lambda for automating infrastructure deployment. He utilizes a combination of DevOps tools such as Jenkins and Docker to streamline continuous integration and delivery processes. He possesses strong skills in configuration management using tools like Ansible and Chef, which enhance system reliability and performance. Additionally, he has a deep understanding of both relational and non-relational databases, including SQL Server and DynamoDB, for efficient data management. Milkias is also experienced in managing and deploying applications on various operating systems including RHEL and Solaris, ensuring cross-platform compatibility.