Donna Brooks, Shrm Cp
About Donna Brooks, Shrm Cp
Donna Brooks is a Payroll Administrator at Fortis Solutions Group with extensive experience in human resources and payroll management, having previously worked at Reliance Staffing & Recruiting and Wyndham Worldwide.
Current Title and Role
Donna Brooks currently holds the position of Payroll Administrator at Fortis Solutions Group. She has been in this role since 2017, working in the Norfolk, Virginia Area. In her capacity as Payroll Administrator, she is responsible for managing and ensuring accurate payroll processes, leveraging her expertise in various payroll and HR software.
Previous Experience at Reliance Staffing & Recruiting
Before joining Fortis Solutions Group, Donna Brooks worked at Reliance Staffing & Recruiting as a Placement Specialist from 2012 to 2017. During her five-year tenure in Chesapeake, VA, she specialized in matching candidates with suitable job opportunities, utilizing her strong customer relationship building skills to ensure a seamless placement process.
Roles at Wyndham Worldwide and Cendant Corporation
Donna Brooks has an extensive background in employee services, having worked at Wyndham Worldwide and Cendant Corporation (which became Wyndham). From 2007 to 2012, she served as Manager, Employee Service Center, and before that as Supervisor from 2006 to 2007, both based in Virginia Beach, VA. She also held the position of Tier 2 Supervisor at The Answer Place (later the Employee Service Center) from 2005 to 2006. These roles involved managing employee services and advocating for superior customer relationships.
Educational Background
Donna Brooks has a solid educational foundation with a Bachelor of Science in Human Resource Management from the University of Maryland University College, obtained between 2012 and 2016. She also holds an Associate of Science in General Studies from Tidewater Community College, completed between 2006 and 2012. Her academic achievements have provided her with a comprehensive understanding of HR practices and management.
Software Expertise and Skills
Donna Brooks is highly skilled in utilizing various payroll and HR software systems, including PeopleSoft, Oracle, Taleo, Paylocity, and ADP products. These technical skills, combined with her proficiency in time management and multi-tasking, have facilitated her success and career progression in diverse industries such as hospitality, construction, and healthcare.