Andrew H.
About Andrew H.
Andrew H. is the Head of IT Service Delivery at Foster + Partners, where he focuses on security and data privacy. He has extensive experience in IT service management, having previously held senior roles at Zurich Insurance and General Motors Europe.
Current Role at Foster + Partners
Andrew H. serves as the Head of IT Service Delivery at Foster + Partners since 2023. In this role, he focuses on enhancing security and data privacy by design. His responsibilities include addressing endpoint vulnerability management and unstructured data protection on the M365 Platform. His leadership aims to improve IT service delivery and ensure robust data management practices within the organization.
Previous Experience at Zurich Insurance
Andrew H. held multiple roles at Zurich Insurance from 2016 to 2022. He served as the Global Head of Workforce User Experience, where he negotiated and led an IT workplace digitalization transformation, achieving a reduction in overall run rate by approximately 30%. He also developed and implemented a global standard IT Service Management operating model for local business units. Prior to this, he worked as a Global Service Executive and briefly as a Program Development & Governance Specialist.
Career Background in Automotive Industry
Andrew H. has extensive experience in the automotive sector, having worked at General Motors Europe Limited and Ford Motor Company. At General Motors, he held various positions, including IT Director for GM Europe Hosting & Compute Services and GM Europe Application Infrastructure Program Manager. He led a global data center outsourcing solution and European transformation with a contract value exceeding $2 billion. His tenure at Ford Motor Company spanned 14 years, where he held various roles.
Educational Qualifications
Andrew H. studied Mathematics, Statistics & Computing at Northumbria University, where he achieved a BSc Honours degree from 1982 to 1986. He also attended Brentwood School from 1971 to 1981, completing a 10-year education. His academic background provides a strong foundation for his career in IT and service management.
Certifications and Professional Expertise
Andrew H. holds several certifications that demonstrate his expertise in project management, IT service management, and information security. He is certified in PMI, ITIL V3, and CISM. These credentials reflect his commitment to maintaining high standards in IT service delivery and governance throughout his career.