Dhiresh Hirani
About Dhiresh Hirani
Dhiresh Hirani is a Technical Support Manager with over 13 years of experience in the IT industry, currently working at Foster + Partners in London. He has held various roles in technical support and management across several companies, demonstrating expertise in solving complex technical issues and enhancing operational performance.
Work at Foster and Partners
Dhiresh Hirani has been employed at Foster + Partners as a Technical Support Manager since 2021. In this role, he is responsible for providing technical support and managing operations within the organization. His expertise in diagnosing and resolving technical queries contributes to the overall efficiency of the team and enhances operational performance.
Previous Experience in IT Support
Prior to his current position, Dhiresh Hirani worked as an IT Technical Support Lead/Manager at Multiplex from 2018 to 2021. He also held the role of SOC & Batch Operations - Shift Manager at PayPoint plc for a brief period in 2021. His experience includes serving as IT Support Team Leader/Manager at SynergyTech in 2018 and as a Managed Services Technical Consultant at Northdoor plc from 2012 to 2018.
Educational Background
Dhiresh Hirani studied Computer Science at the University of Greenwich, where he earned a BSc (Hons) in 2008. He also completed a Higher National Diploma in Computer Science at West London College in 2006. Additionally, he achieved the Certified Ethical Hacker certification from EC-Council University in 2021, focusing on Computer and Information Systems Security.
Certifications and Skills
Dhiresh Hirani holds several certifications, including PRINCE2, ITIL, and CSFPC™, which demonstrate his proficiency in project management and IT service management. He possesses strong skills in solving complex technical issues, diagnosing problems, and providing technical support to clients and internal staff. His background includes over 13 years of experience across various IT domains.
Teaching and Language Expertise
In addition to his technical roles, Dhiresh Hirani has experience in education. He worked as a Saturday Language Teacher for GCSE Gujarati at SKLPC Saturday School in 2018. He has also been a Freelance Language Teacher at LSI Language Studies International since 2017, where he leverages his linguistic skills to teach languages.