Jasmine Nguyen
About Jasmine Nguyen
Jasmine Nguyen serves as the US Wholesale Inside Sales Manager at Fox Head, Inc., where she has worked since 2012. She holds a Bachelor of Science in Information Technology from the University of Phoenix and has a background in customer service and operational compliance.
Work at Fox Racing
Jasmine Nguyen has been employed at Fox Head, Inc. as the US Wholesale Inside Sales Manager since 2012. In this role, she has contributed to the company's sales operations for over 12 years in Irvine, CA. Her responsibilities include developing policies and business requirements aimed at improving efficiency for sales and wholesale customers. She has also implemented process automation and improvement initiatives to enhance operational efficiency within the sales team.
Education and Expertise
Jasmine Nguyen studied Information Technology at the University of Phoenix, where she earned a Bachelor of Science in Information Technology (BSIT). Additionally, she attended Portland Community College, focusing on Business Management. Her educational background provides her with a solid foundation in both technical and managerial aspects, which she applies in her current role.
Background in Customer Service Management
Before joining Fox Head, Inc., Jasmine worked at Solaris Paper, Inc. as a Customer Service Manager from 2007 to 2012. During her five years there, she developed skills in customer service and operational management. Her experience included interpreting vendor compliance and routing guides to ensure adherence to industry standards, which is crucial for maintaining operational compliance.
Project Management and Implementation Skills
In her professional career, Jasmine has developed and executed test plans for SAP projects, ensuring successful implementation and functionality. She has also analyzed chargebacks to address and rectify warehouse violations, contributing to operational compliance. Her ability to collaborate cross-functionally with logistics, allocations, planning, production, and warehouse departments has optimized operations and improved overall efficiency.
Recruitment and Talent Acquisition Strategies
Jasmine Nguyen created a strategic recruitment plan to attract and hire talent that meets specific skill and succession needs. This initiative reflects her understanding of the importance of aligning workforce capabilities with organizational goals, ensuring that the team is equipped to meet the demands of the business.