Ashley Acosta
About Ashley Acosta
Ashley Acosta is a Support Specialist at FreshBooks in Abbotsford, British Columbia, with three years of experience in her current role and five years in the Foreign Exchange industry. She holds a Bachelor's degree in International/Global Studies and aspires to obtain an Undergraduate Degree in Accounting.
Work at FreshBooks
Ashley Acosta has been employed at FreshBooks as a Support Specialist since 2021. In this role, she provides assistance and solutions to customers, leveraging her experience in customer service and support. Her position is based in Abbotsford, British Columbia, Canada, where she has contributed to the company's mission of simplifying accounting for small businesses.
Background in Foreign Exchange
Ashley Acosta has five years of experience in the Foreign Exchange industry. Prior to her current role, she worked at Continental Currency Exchange as a Teller from 2016 to 2021. This experience has equipped her with valuable skills in currency exchange processes and customer interactions within a financial setting.
Education and Expertise
Ashley Acosta has pursued various educational qualifications. She studied at Conestoga College, where she earned a Diploma in Hospitality and Tourism Management from 2017 to 2019. Additionally, she completed a Certificate in Accounting Technology/Technician and Bookkeeping from 2020 to 2021. She also graduated from Wilfrid Laurier University with a Bachelor's degree in International/Global Studies from 2013 to 2015.
Volunteer Experience
In 2013, Ashley Acosta volunteered as a Teacher with the Global Youth Volunteer Network in Cambodia for one month. This experience allowed her to engage with diverse communities and develop her teaching and communication skills in an international context.
Career History
Before her tenure at FreshBooks, Ashley Acosta worked at Landmark Cinemas Canada as a Cast Member from 2009 to 2016. This role provided her with foundational customer service experience, which she has built upon in her subsequent positions in the financial and support sectors.