Bill Lessard
About Bill Lessard
Bill Lessard is a Senior Manager of Sales Operations at FreshBooks, where he oversees global commissions and CPQ processes. He has extensive experience in sales operations and management, having previously held senior roles at Oracle and WW DEV AND CONS Inc.
Current Role at FreshBooks
Bill Lessard serves as the Senior Manager of Sales Operations at FreshBooks, a position he has held since 2020. In this role, he manages global Configure Price Quote (CPQ) processes, overseeing over 2000 sales transactions each month. His responsibilities include process management, audits, and financial reconciliations. Lessard also leads the global commissions process for more than 150 SaaS and Payments sales staff, focusing on plan modeling, development, strategy, and conducting monthly audits and reviews.
Previous Experience at WW DEV AND CONS Inc.
Before joining FreshBooks, Bill Lessard worked at WW DEV AND CONS Inc. as the Director from 2017 to 2023. During his six years in this role, he operated remotely from Mississauga, Ontario. His work involved leading various operational initiatives, contributing to the development of sales strategies, and managing sales processes.
Background in Customer Success at Dundas Data Visualization Inc.
Bill Lessard held the position of Customer Success Advisor at Dundas Data Visualization Inc. for 10 months in 2019 to 2020. This role was based in the Toronto, Canada Area and involved direct engagement with clients to ensure satisfaction and success with the company's products.
Education and Technical Skills
Bill Lessard studied Computer Technology/Computer Systems Technology at Lambton College. He has also completed training at Trailhead by Salesforce, enhancing his expertise in Salesforce and related technologies. Lessard acts as a technology architect and mentor, proficient in Salesforce, Looker, Python, and Google Apps.
Tenure at Oracle
Bill Lessard's career includes a significant tenure at Oracle, where he worked for a total of 14 years in various roles. He served as a Senior Sales Engineer from 2000 to 2004, followed by a position as Manager of Business Development from 2004 to 2007, and later as Senior Manager of Sales Operations from 2007 to 2017. His roles at Oracle involved sales operations management, business development, and technical sales support.