Bogdan Lisiecki
About Bogdan Lisiecki
Bogdan Lisiecki is a Select Customer Support professional at FreshBooks in Ontario, Canada, with a background in emergency medical technology and customer service. He has held various roles in customer support and massage therapy since 2003.
Work at FreshBooks
Bogdan Lisiecki has been employed at FreshBooks since 2021, serving as Select Customer Support. His role involves assisting customers with their inquiries and ensuring a high level of service. Prior to his current position, he worked as a Senior Support Specialist at FreshBooks from 2015 to 2019, where he developed skills in customer service and support processes. His experience at FreshBooks spans a total of seven years, contributing to his expertise in customer relations within the software industry.
Current Role at BOMBARDIER
In addition to his position at FreshBooks, Bogdan Lisiecki has been working at BOMBARDIER as a Customer Service Ambassador since 2019. His responsibilities include providing customer support and addressing inquiries related to the company's services. This role has allowed him to further enhance his customer service skills in a different industry, specifically in aviation and transportation.
Educational Background
Bogdan Lisiecki studied at Humber College, where he completed a program in Emergency Medical Technology/Technician (EMT Paramedic) from 2008 to 2010. He also attended the Fire and Emergency Services Institute (F.E.S.T.I.) in 2014, focusing on Homeland Security, Law Enforcement, Firefighting, and Related Protective Services. Additionally, he trained at the Sutherland-Chan School and Teaching Clinic, achieving a qualification in Massage Therapy/Therapeutic Massage from 2003 to 2004.
Previous Work Experience
Before his current roles, Bogdan Lisiecki gained diverse experience in various positions. He worked as a Registered Massage Therapist at Park Hyatt Toronto from 2010 to 2012 and at Hilton Toronto/Markham Suites Conference Centre & Spa from 2012 to 2013. He also served as an Order Picker at Lincoln Electric from 2013 to 2015. This range of roles has contributed to his broad skill set in customer service and support.