Craig Johnson
About Craig Johnson
Craig Johnson is a Site Reliability Engineer with a Bachelor of Science in Computing and Information Technology from the University of Technology, Jamaica. He has extensive experience in database administration and has worked for various organizations, including FreshBooks and Empire Life.
Work at FreshBooks
Craig Johnson has been employed at FreshBooks as a Site Reliability Engineer since 2020. In this role, he focuses on maintaining the reliability and performance of the company's systems. His responsibilities include ensuring system uptime, optimizing processes, and implementing best practices for infrastructure management.
Education and Expertise
Craig Johnson studied at the University of Technology, Jamaica, where he earned a Bachelor of Science in Computing and Information Technology from 2005 to 2009. His educational background provides him with a solid foundation in computer programming and information technology principles, which he applies in his professional roles.
Background in Database Administration
Craig Johnson has extensive experience in database administration. He worked at Empire Life as a Database Administrator from 2019 to 2020 and at the Electoral Office of Jamaica from 2011 to 2015. His work involved managing sensitive data and spearheading projects related to database migration, upgrades, performance, backup procedures, and disaster recovery.
Previous Roles and Experience
Before his current position, Craig held several roles that contributed to his expertise. He worked at Ample Organics as a Database Administrator from 2018 to 2019 and at Delta Supply Company Limited as a Web Developer and Graphic Designer from 2010 to 2011. These positions allowed him to develop a diverse skill set in both database management and web development.
Organizational Skills
Craig Johnson is recognized for his organizational skills, which enable him to manage multiple tasks effectively while adhering to organizational objectives. His ability to handle sensitive data for various private and government entities demonstrates his capability to maintain confidentiality and integrity in his work.