Susan Klunder
About Susan Klunder
Susan Klunder serves as the Senior Director of Human Resources at FreshBooks, where she focuses on diversity, inclusivity, and belonging initiatives. She has extensive experience in talent acquisition, policy creation, and performance management, with a career spanning various roles in prominent organizations.
Current Role at FreshBooks
Susan Klunder serves as the Senior Director of Human Resources at FreshBooks, a position she has held since 2021. In this role, she focuses on managing diversity, inclusivity, and belonging initiatives within the organization. Her responsibilities include overseeing full-cycle talent acquisition and enhancing organizational effectiveness through policy creation and performance management.
Previous Experience at FreshBooks
Prior to her current role, Susan Klunder worked at FreshBooks as the Director of Human Resources from 2019 to 2021. She also held the position of Associate Director of Human Resources from 2017 to 2019. Her tenure at FreshBooks spanned a total of four years, during which she contributed to various HR initiatives and strategies.
Experience at Louis Vuitton
Susan Klunder has extensive experience at Louis Vuitton, where she held multiple roles. She served as the National Human Resources Head for Canada from 2012 to 2015 and as the Human Resources Manager at the Americas Corporate Headquarters from 2010 to 2012. Additionally, she was part of the HR In Store Executive Management Program as a Team Manager from 2015 to 2016.
Background in Human Resources
Susan Klunder has a solid foundation in human resources, having worked as a Human Resources Business Partner at Morgan Stanley from 2008 to 2010. She also held positions at TD, including Senior Employee Relations Assistant and Recruitment Assistant, from 2005 to 2008. Her diverse experiences have equipped her with skills in talent acquisition, employee relations, and performance management.
Education and Professional Development
Susan Klunder earned her Bachelor of Arts degree with a major in Urban Studies and a minor in Social Work from New York University, completing her studies from 2001 to 2005. Additionally, she obtained a Certificate in Human Resource Management from the same institution in 2005. Her educational background supports her expertise in developing leadership teams and driving performance cultures.