Viktor Ristic

Program Specialist @ FreshBooks

About Viktor Ristic

Viktor Ristic is a Program Specialist with a background in customer service and marketing. He has held various positions in companies such as Sport Chek, Mina Mar Group, and FreshBooks over a career spanning more than a decade.

Work at FreshBooks

Viktor Ristic currently holds the position of Program Specialist at FreshBooks, where he has been employed since 2021. His role involves managing various programs and initiatives aimed at enhancing customer satisfaction and operational efficiency. Prior to this position, he worked as a Technical Support Product Specialist at FreshBooks from 2018 to 2021, where he focused on providing technical assistance and support to clients, ensuring their needs were met effectively.

Previous Experience at Sport Chek

Viktor Ristic served as the Hardgoods Department Manager at Sport Chek from 2009 to 2018, where he worked for nine years at the Sherway Gardens location. In this role, he was responsible for overseeing the hardgoods department, managing inventory, and leading a team to achieve sales targets. He also held a position as Hardgoods Department Manager at Sport Chek from 2016 to 2018 in the Toronto Area, further solidifying his experience in retail management.

Experience at Mina Mar Group

From 2009 to 2012, Viktor Ristic worked as an Investment Marketer at Mina Mar Group in the Toronto Area. During his three years in this role, he focused on marketing investment opportunities and developing strategies to attract potential clients. This position contributed to his understanding of market dynamics and investment strategies.

Education and Expertise

Viktor Ristic studied at Humber College, where he earned a Diploma in Marketing from 2014 to 2017. His education provided him with hands-on marketing experience and a solid foundation in business principles. This academic background supports his roles in customer service and program management, emphasizing his commitment to client satisfaction.

Short Tenure at Entripy

In 2018, Viktor Ristic briefly worked as a Client Services Specialist at Entripy for two months in Oakville. In this role, he focused on providing support to clients, ensuring their needs were addressed promptly. This experience added to his customer service skills and understanding of client relations.

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