Yuki T.
About Yuki T.
Yuki T. is an experienced Account Manager at FreshBooks, specializing in online reputation management and visual communication. With a background in both B2B SaaS and B2C retail, Yuki has consistently exceeded sales quotas and received recognition for their performance.
Work at FreshBooks
Yuki T. has been serving as an Account Manager at FreshBooks since 2020. In this role, Yuki consistently achieves 120% of the sales quota, demonstrating strong performance in managing client accounts. Yuki collaborates with cross-functional teams, including Support, Customer Success, and Marketing, to enhance customer experiences and drive business growth. Yuki's expertise in online reputation management contributes to the effectiveness of their strategies within the company.
Previous Experience
Before joining FreshBooks, Yuki T. worked in various roles that provided a foundation in customer service and business development. Yuki was a Business Development Representative at OneLocal from 2019 to 2020, where they focused on generating new business opportunities. Prior to that, Yuki held positions as a Cashier at Sporting Life and Club Monaco, as well as a Style Advisor at Aritzia. These experiences span the retail and service industries, equipping Yuki with diverse skills applicable to their current role.
Education and Expertise
Yuki T. holds an Honours Bachelor of Arts from Wilfrid Laurier University, specializing in Communication Studies with a focus on Visual Communication and a minor in Business. This educational background has equipped Yuki with a strong understanding of visual communication principles and business management. Additionally, Yuki participated in an international exchange program at Technical University Munich, where they studied Business Administration and Management, further broadening their academic and cultural perspectives.
Achievements
Yuki T. received the 2021 Winner's Circle (President's Club Award) at FreshBooks, recognizing exceptional performance and contributions to the company. This accolade reflects Yuki's commitment to achieving sales targets and delivering value to clients. Yuki's proficiency in tools such as HootSuite and HubSpot CRM supports their success in managing client relationships and enhancing online reputation management strategies.
Background
Yuki T. has a diverse professional background that includes experience in both B2B SaaS and B2C retail industries. Starting their career in retail roles, Yuki transitioned into business development and account management, allowing for a comprehensive understanding of customer needs across different sectors. This varied experience has informed Yuki's approach to account management at FreshBooks, where they leverage their skills to foster client relationships.