Jane Lotus Chong
About Jane Lotus Chong
Jane Lotus Chong is a Senior Communications Manager at Front, where she has worked since 2023. She has a background in communications and public relations, with previous roles at Magnum PR, Imperfect Foods, and HarperOne.
Work at Front
Jane Lotus Chong has been serving as the Senior Communications Manager at Front since 2023. In this role, she has contributed to the centralization of messages across multiple channels, which has improved operational efficiency. Chong has also been instrumental in implementing automated workflows and real-time collaboration tools, enhancing customer communication. Additionally, she played a key role in unlocking visibility and insights across customer operations, aiding in customer retention and growth.
Previous Experience in Communications
Before her current position at Front, Jane Lotus Chong worked in various communications roles. She was the Internal Communications Manager at Front from 2021 to 2023. Prior to that, she served as the Internal Communications Manager at Imperfect Foods from 2020 to 2021. Chong also held the position of Senior Account Manager at Magnum PR from 2017 to 2020 in the San Francisco Bay Area. Her experience spans multiple aspects of communications, enhancing her expertise in the field.
Educational Background
Jane Lotus Chong studied at the University of California, Berkeley, where she earned a Bachelor of Arts in English from 2008 to 2012. Additionally, she participated in a study abroad program at Queen Mary University of London, focusing on English Language and Literature from 2010 to 2011. This educational background has provided her with a strong foundation in communication and literature.
Early Career in Publishing
Chong began her career in publishing, working as a Contracts and Permissions Assistant at Chronicle Books from 2012 to 2014. She then transitioned to HarperOne, an imprint of HarperCollins Publishers, where she served as a Publicist from 2014 to 2017. These roles contributed to her understanding of the publishing industry and equipped her with skills relevant to communications.