Raymond Ching
About Raymond Ching
Raymond Ching is a Technical Support Engineer at Front in San Francisco, California, where he has worked since 2020. He has a background in Chemical Engineering and Chemistry from the University of Michigan and has held various technical roles in different organizations.
Work at Front
Raymond Ching has been employed at Front as a Technical Support Engineer since 2020. In this role, he is responsible for providing technical assistance and support to clients, ensuring that their issues are resolved efficiently. His work is based in San Francisco, California, where he has developed skills in technical troubleshooting and client engagement over the past four years.
Previous Employment Experience
Prior to his current position at Front, Raymond Ching worked at Epic as a Technical Solutions Engineer from 2017 to 2020. He also held an RD&E Intern position at SC Johnson for three months in 2016. His early career included roles as a Research Assistant at the University of Michigan Neutron Science Department and as an Instructional Assistant at the University of Michigan College of Engineering.
Education and Expertise
Raymond Ching earned a Bachelor of Science and Engineering in Chemical Engineering from the University of Michigan, completing his studies from 2013 to 2017. He also obtained a Minor in Chemistry during the same period. His educational background has equipped him with a strong foundation in engineering principles and scientific methodologies.
Research and Development Experience
Raymond has experience in research and development through various internships. He worked as a Research and Development Intern at Axalta Coating Systems in 2014 and contributed as a Research Assistant at the University of Michigan's Solomon Lab and Neutron Science Department. These roles provided him with hands-on experience in technical processes and project management.
Skills and Client Management
Raymond Ching is skilled in technical troubleshooting, process improvements, and project management. He has experience managing accounts for major enterprise customers, focusing on providing proactive and engaged support. His approach emphasizes effective communication and problem-solving to enhance client satisfaction.